| Hi Fisher, Microsoft Clarity will begin enforcing cookie consent requirements in the European Economic Area (EEA), UK, and Switzerland. To avoid impact to data collection and Clarity features' functionalities, you must send an explicit consent signal to Clarity using one of the supported methods. We are rolling out enforcement in phases, with full enforcement taking effect on October 31st, 2025. We have received numerous questions regarding the upcoming changes to cookie consent requirements, and we would like to help clarify what this means for you. What Does This Mean for .org? Action Required: Starting October 31st, you are required to share user consent signals for sessions originating from the EEA, UK, and Switzerland. If consent is not obtained and signaled using one of the supported methods, certain Clarity features will be impacted. Please ensure consent signals are implemented before this date to avoid disruptions to .org functionality for users in these regions. For more details, refer to our Clarity Consent documentation. Rollout Status: This requirement will be enforced across the European region by October 31st, 2025. FAQs - What happens if consent is not provided?
Without explicit consent, features such as session recordings and funnel tracking may be impacted. Data collected during these sessions will not be associated to a visitor without a valid cookie. - If I don't obtain cookie consent, what impact does it have on my end users?
End users will not experience any impact to their interaction with the website. However, your experience with the Clarity site will be impacted, as the functionality of specific Clarity features will be limited. - How do I implement the consent API?
Please refer to the Clarity Consent API documentation for detailed guidance on how to call the API. - Will my existing Clarity setup need changes?
Yes, if you're not currently sending consent signals. You may need to: - How can a site owner verify that they implemented the cookie consent correctly on their website?
Refer to the Consent Mode documentation to verify that cookie consent has been implemented correctly. For more details, refer to our Consent documentation and Consent FAQs. - How do I implement consent for mobile app projects?
No action is currently required for mobile app projects in Clarity. If you have any questions or need assistance, please don't hesitate to contact our support team at clarityms@microsoft.com. Thank you, The Microsoft Clarity Team |
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